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Steve

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Where does your call or text go when you reach out to 988 in Virginia?

The new, three-digit National Suicide Prevention Lifeline number launched on Saturday. So where does your call or text go when you reach out to 988 in Virginia?

The new number launched Saturday with the goal of making it easy to remember what to dial.

In Virginia if you dial, it will most likely be answered by a call center called PRS (Peer Recovery Specialists) that's located in Virginia. There is another call center that services the southwestern part of the state, and back-up centers in place if needed.

Source WTVR

How can I help you? Beautiful call center workers in headphones are working at modern office

Photo: Getty Images


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