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Study: Tipping 20% Becoming Norm

Given the impact of COVID-19 on the industry, over half of consumers say they have been tipping restaurant workers more than they did prior to the pandemic with many leaning toward tips of 20% or higher.

Popmenu's research included a nationwide survey of 1,000 U.S. consumers and an in-depth analysis of approximately 450,000 online food orders placed over the last six months.

Key Tipping Stats

  • 58% of consumers say they have increased the amount they typically tip servers and delivery drivers during the pandemic; 30% have been tipping the same; 6% have been tipping less and 6% don't typically tip at all
  • 56% typically tip servers 20% or more; 1 in 5 (20%) typically tip servers 25% or more
  • 38% typically tip delivery drivers 20% or more while 61% typically tip delivery drivers at least 15%

Read more HERE

Information provided by Popmenu

Happy waitress is pleased after receiving a large tip

Photo: Getty Images

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